Holiday Shipping Information
During non-holiday periods, our standard wait time for both domestic and international orders is typically 2-4 weeks. Please note that during busy periods with an influx of orders, the time it takes to create your item may extend the estimated delivery window. The 2-4 week timeframe provided is an estimate, and we cannot guarantee this window.
All items at trashgirl are made to order. This means that any item you order is not made until after you place an order apart from a few items that are ready to ship.
Ready to ship items: y'allternative hat and bianca tights.
As a small business, we do this to minimize the textile waste we create. Furthermore, trashgirl is not a team, or a large company. All items are handmade, packed and shipped by one person.
Shipping Times
To receive your orders in time for the holidays, please consider the following deadlines:
48 Contiguous States: Place your orders by December 1st to guarantee delivery by the holidays.
Alaska & Hawaii: Place your orders by November 29th to guarantee delivery by the holidays.
International Orders: For international shipments, orders must be placed by November 22nd to guarantee delivery by the holidays.
If you are concerned you item(s) may not arrive in time, please consider a gift card if you are ordering last minute.
Shipping Options
All our items are shipped via USPS Ground Advantage.
We do not offer expedited shipping at this time.
If you must require a signature for delivery, when placing your order; please expand the shipping options tab and select "Signature Required".
Shipping fees are subject to change.
Return Policy
In the event that an item does not arrive in time for the holidays, we understand your concerns but we do not accept cancellations; however, in the event your order does not arrive in time, we do accept returns for store credit and exchanges within 7 days of delivery. For more information on exchanges and store credit, please refer to our [Return Policy].
Tracking Your Order
All items shipped by trashgirl have tracking available. You'll receive a tracking number in your email confirmation, allowing you to monitor your order's journey on the USPS website from our office all the way to your mailbox.
If you opt in to create a customer account, you will be able to track your order through our site.
Shipping Insurance and Guarantees
We do not provide shipping insurance or guarantees for holiday orders. We recommend placing your order within the specified holiday deadlines to ensure timely delivery.
Customer Support
For any holiday-related inquiries or concerns, we're here to help. Please feel free to reach out to us at shoptrashgirl@gmail.com.
Thank you for shopping small this holiday season! It means the world to us.