FAQ

 


‎What does "in house" mean?

It means we make everything ourselves! Nothing is outsourced for manufacturing or printing. Each and every item available at trashgirl is designed by us and made by hand, always. Which is just how we like it. 
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‎How long will my item take?

Orders take 1-2 weeks from the date of order to complete and ship. Made to order wait times are subject to change and vary depending on how many orders we receive. Sometimes, orders can take 4-6 weeks weeks to complete. We tell people to allow a minimum of 4 weeks before their item ships, but most of the time, it is way sooner than that. 
Once your order has been shipped, for US and CA orders, you can expect delivery within 5-7 business days. For international orders, you can expect delivery within 18-21 business days. 

‎Why made to order? What does that mean?

Why made to order? With being such a small brand, made to order has always made sense to us! Ever since trashgirl's inception, we've been made to order. This helps us manage inventory and keep everything organized. Bulk orders are expensive and take up a lot of space and items aren't always guaranteed to sell. We would never want excess textile waste, we're not about that. 

What is made to order? Made to order means items aren't made until after an order is placed! Once your purchase an item, we order all the supplies to create your item(s) and make them just for you!

How Do I Wash My Item?

How To Wash:

For all of our garments, especially because they are handmade - we recommend hand washing but this doesn't mean you can't put it in the washing machine!

Handwashing Instructions:

  • Hand wash inside out in cool to lukewarm water with your detergent.
  • Do not bleach.

Machine Washing Instructions:

  • Flip the garment inside out and wash on regular. Do not wash on high heat.
  • Do not bleach.

Drying Instructions:

We always recommend hanging your garments inside out to dry. This prevents any shrinkage and longevity of the print. All garments can go in the dryer as well.

For The Dryer:

  • Keep garment on inside out.
  • Set your dryer to "tumble" or "low heat". Do not dry on high heat.

Fawn Skirts:

All fawn skirts are hand wash only. 
Please follow hand washing instructions for the fawn skirt.
Reseting the pleats: Take your iron on low to medium heat and gently iron the pleats back into place. 

Hosiery:

All hosiery are hand wash only. Please follow hand washing instructions for tights and hosiery.

How do you determine prices?

We determine our pricing based on various things, we start with determining the price of materials to make the garment and cost of labor for ourselves so we know we are being compensated for our hard work! But that's not everything that goes into pricing our items - we also take into account what it takes to run our website, packing orders, marketing and so much more! There's a lot that goes into our pricing but we do our best to keep all of our items as affordable and accessible as possible.